FAQ

Frequently Asked Question

Entering the Flow

Welcome to the heart of the Doodle Mosaic. In this section, you will find every answer needed to welcome a masterpiece into your collection, respecting the natural rhythm of art.

1. Soul and Vision

• Who is AROHC? A seeker of details who chose to exchange the frantic chaos of Milan for the regenerating silence of the Sila mountains in Calabria, Italy. Here, amidst the peaks, the artist transforms the instinct of the "doodle" into monumental visual architectures. Every work is a fragment of this meditative journey.

• Are the works original? Yes. Every creation is born by hand—ink on paper, without drafts or sketches. On this site, you will find both unique original masterpieces and Fine Art Prints (faithful, high-resolution archival reproductions) designed to preserve every single pulse of ink.

• What does "Limited Edition" mean? These are works produced in a strictly restricted number of copies. Once sold out, they will never be replicated in that format again, ensuring the rarity and the long-term investment value of your acquisition.

2. Acquisition and Authenticity

• Will I receive a Certificate of Authenticity? Certainly. Every work is accompanied by an official document signed by the artist, attesting to its provenance, technique, and numbering. The physical certificate is the final act of the acquisition ritual.

• Can I commission a bespoke work? Yes. AROHC accepts a limited number of private commissions each year through the "Subconscious Protocol." If you desire a personalized vision, please contact us via email to discuss feasibility.

3. The Logistics of Slowness (Shipping)

• How long will it take to receive my order? Fine art requires care. Preparation and handling typically take 6-10 business days. We do not offer "express" shipping: we believe that the anticipation is part of the pleasure of owning a unique piece.

• How is the artwork packaged? We have declared war on plastic. We use Ethical Packaging (100% Plastic-Free): ultra-resistant pressed cardboard tubes and white acid-free tissue paper. Robust packaging that is gentle on the planet.

• Which countries do you ship to? We ship to 187 nations. Currently, we cannot reach: Cuba, Ecuador, Iran, Crimea, Syria, and North Korea.

• Note: For extra-EU shipments, any customs duties or import taxes are the responsibility of the collector.

4. Returns and Guarantees

• What if I change my mind? You have 7 days from delivery to decide if the work vibrates within your space. Within this window, the return shipping is on us. Beyond 7 days, the return logistics will be the responsibility of the collector.

• What if the work arrives damaged? If the artwork suffers trauma during transit, contact us immediately with three photos of the package and its contents. We will resolve the issue with a replacement or a full refund.

5. Rights and Intellectual Property

• What rights do I acquire with the work? You purchase ownership of the physical medium, but not the reproduction rights. Intellectual property remains exclusively with AROHC.

• No AI: The use of images for training Generative Artificial Intelligence models is strictly prohibited.

• No Commercial Use: Creating merchandise or derivative products from the work is not permitted.

• Social Sharing: We encourage sharing on social media (tagging @arohc.art) for personal, non-commercial use.

6. Care and Positioning

• How should I handle the work? Paper is a living material. Use clean hands or cotton gloves. Let the work rest on a flat surface after opening so it can regain its natural shape.

• Where should I hang a Doodle Mosaic? Choose a wall that allows for both a Macro view (from 2-3 meters) and a Micro view (from a few centimeters). Avoid direct sunlight and use frames with anti-UV protective glass to preserve the depth of the black ink.

7. Professional Area (Partnerships)

• Do you collaborate with Interior Designers or Galleries? Yes. We collaborate with visionaries to integrate the "Nectar" into boutique hotels, executive offices, and prestigious residences. We also offer exhibition paths for galleries and brand collaborations for avant-garde design projects.

Contact Portal

For questions, visions, or assistance with your order, the dialogue is always open: 

📧 Email: info@arohc.it 

💬 WhatsApp: +39 351 577 6003 

🌐 Italy Tracking: rintraccialamiaspedizione.it 

🌐 Global Tracking: 17track.net

"Thank you for choosing to support manual resistance. Your patience is the first brick of the architecture we are building together."